Press Windows + W keys on your keyboard to get the search option.Ĭlick on Hardware and Device and follow the prompts to run the troubleshooter. It checks for common issues and makes sure thatĪny new device or hardware attached to your computer was installed correctly. Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. Run inbuilt Hardware & Device troubleshooter Once you log in to the system, I would suggest you to try the following methods and check if that helps. I would suggest you to try the steps in the article given below and check if that helps. I certainly understand your concern and will try my best to help you. Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.Īs per the description, I understand that you are experiencing issue with keyboard not working on the system. The clock would continue to function, with no keyboard support. The operating system are fully functional until the lock screen.

I would prefer if I can resolve this simple issue without any reinstallation. Even if it was the driver it shouldn't lock up in such a manner. I can also access the bios menu and the keyboard would work then too.ĭo you have any clues on what happened? I don't believe its the driver, because the secondary mouse works on boot selection.

They would stop working at the lock screen. They both work on the start up options screen. I connected two USB mouse's to test the functionality. On reboot at the system options screen when I press f11 the keyboard and both the mouse's work. What I have tried is to boot into safe mode, but the keyboard and mouse don't function on safe mode either. The Clock would also count the correct time, but would not unlock at all with any keyboard or mouse functionality. Switch to airplane and no network connection icon when I press the button on command. During the time on the lock screen, the airplane mode button works on site, and the brightness adjustments work. I cannot advance past the lock screen because the keyboard and mouse are not functional.

When I turn on my computer it would boot up perfectly but it Because the keyboard does not work I cannot log into the desktop. I have trouble with my keyboard, it does not seem to be working. I have a HP Pavilion laptop, It is currently running Windows 8.

Keyboard locked windows 8